Adam Dick, Administrator, Cielo Vista

“One of the projects I am involved with here is called “Community Dialogue,” which is a resident’s meeting generating feedback on how to improve what we do.  We get suggestions about the physical plant, our programs, the menu, and so on.  I help them develop a consensus of what everyone wants, and then meet with the owners to go over their suggestions.  The nice thing about Psynergy is that here, the owners listen. It’s so rewarding when clients see their suggestions taken seriously and being implemented.  It gives them a sense of ownership and reinforces their commitment to work the program.” --Adam Dick